HiCare honor: the application that handles customer service and updates [Exclusive Guide]
Article sponsored by Honor
updates management, after-sales service… the HiCare application available on smartphones Honor and Huawei is rather complete. Here is an overview of its features.
this application allows access to many services for users new Honor. Here is an overview of the application, you will also find the Store.
Guide to learning and tutorials
If you change your OS or if you’ve simply never used Smartphone Honor under EMUI the HiCare application offers a set of well-designed and easy-to-understand tutorials.
grouped by categories, these are all types of uses, from simple data transfer to the settings of parameters of the smartphone, even through a nail that is dedicated to the new features of your phone.
after sales service becomes a real engine (or brake) with the purchase of a smartphone. Huawei and Honor, in their desire to offer a complete client follow-up, including associated various technical centers in the four corners of the hexagon.
via the HiCare app, you can go to Service > technical centers to find a partner near you, shop in your area. At present, only four regions are concerned, but the process will extend to the whole of the territory in 2017.
in the same menu Service , you can contact technical support in four different ways:
- by mail (Service > notice)
- telephone (Service > hotline)
- Via an online chat (Service > online Service)
- Via the forums and social networks (Menu Forum )
an overall efficient service , but who tends to improve.
security and updates
HiCare is also a convenient tool that allows you to view the State as well as information about your product warranty. These data allowing you, indicating your IMEI number, to know at any time provisions inherent in security product, and its date deadline.
Finally, the HiCare DBMS also allows you to benefit from updates OTA (Over The Air), usually proposed in settings > updates . Indeed, this application allows you, when you deploy an update by waves, to be among the first to benefit. The manufacturer promises also to follow its products at least two years, with about an update every a month and a half.
in fact, pending the Nougat update, you can find out our grip video.